We thank you for your purchase and hope you are enjoying your new KYLÉ products. If for any reason you are not completely satisfied with your purchase, you may return it for a full refund or an exchange. Please see below for more information on our Return Policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email our Customer Service Team at support@kylelabs.com to obtain a Return Merchandise Authorization (RMA) number.

You will be responsible for all return shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Used/opened items

For defective or damaged products, please email us at support@kylelabs.com to arrange a replacement under warranty.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
support@kylelabs.com

 

Last updated February 22, 2019